Legal
Terms of Use
Last updated: 27 September 2026
Who these terms are with
This website (charliespetfood.co.nz) is operated by Waikato Petfoods Limited, trading as Charlie's Pet Food, Hamilton, New Zealand. By using this website you agree to these terms. If you don't agree, please don't use the site.
What this website is
This is an information website about Charlie's Pet Food. You can't buy anything on it. Our food will be available at Charlie's Pet Hub in Hamilton.
General information, not veterinary advice
The content on this website, including our blog articles, is general information about pet food and feeding. It is not veterinary advice and it doesn't take your pet's individual health, age, or needs into account. Talk to your vet before changing your pet's diet, especially if your pet is a puppy, kitten, senior, pregnant or nursing, or has a health condition. Results from any diet vary between animals.
Accuracy of content
We take care to keep the information on this website accurate and up to date, but we can't promise it is complete or free of errors. Product ranges, availability, and opening details may change without notice.
Our content and brand
The text, photos, logos, and design on this website belong to Waikato Petfoods Limited or are used with permission. You're welcome to share links to our pages. Please don't copy or reuse our content or branding for other purposes without asking us first.
Links to other websites
This website may link to other websites, such as Charlie's Pet Hub. We don't control other websites and aren't responsible for their content or how they handle your information.
Our responsibility
We provide this website as is. To the extent the law allows, we aren't liable for loss or damage that comes from using this website or relying on its content. Nothing in these terms limits any right you have under the Consumer Guarantees Act 1993, the Fair Trading Act 1986, or any other New Zealand law that can't be excluded.
Privacy
How we handle information is explained in our Privacy Policy.
Changes to these terms
We may update these terms from time to time. The date at the top shows when they were last changed. Using the website after a change means you accept the updated terms.
Governing law
These terms are governed by New Zealand law. Any dispute is subject to the New Zealand courts.
Contact
Questions about these terms: privacy@charliespethub.co.nz.