Waikato Petfoods · Made in Hamilton, NZ

From our factory to your pet's bowl.

Charlie's Pet Food is made by Waikato Petfoods, the same family that sells it to you. Every protein is traceable. Every batch is ours. Straight from our factory, with no mystery ingredients.

A black Labrador sitting on a sunny deck holding its food bowl in its mouth

How It's Made

Made down the road. Fed with care.

From NZ farms, into our Hamilton factory, minced and packed, then ten minutes down the road to your pet's bowl. Watch the film: the animals, the factory, the people behind every batch.

The Range

Good food, traced back to the source.

Charlie's own range is made by Waikato Petfoods. We know what's in it because we put it there.

Drone view of cattle on a New Zealand farm
Made by Waikato Petfoods

Charlie's Raw Range

Frozen free-flow blends and single proteins, novel proteins (possum, venison, rabbit/hare), fresh beef and veal pottles, and Proper Dog Rolls. Cats get the lean beef and veal pottles. Beef sourced from NZ farms.

See the full range →

Available exclusively at Charlie's Pet Hub, Hamilton

A bag of Good Noze freeze-dried raw dog food
Great for travel and training

Freeze-Dried

Good Noze. Freeze-dried raw food and treats for dogs and cats, NZ made. Raw you can keep in the cupboard, for training pockets, road trips and the nights you forgot to defrost.

Available exclusively at Charlie's Pet Hub, Hamilton

Two dogs sitting and waiting for a treat
A customer favourite

Treats & Broths

Single-ingredient treats, dried right here in Hamilton, natural baked goods, fresh broths, dried broths. Made with the same proteins as our main range. Read the ingredients; there'll be one.

Available exclusively at Charlie's Pet Hub, Hamilton

Ingredient Transparency

Read the label. Then ask us.

What's in it
Named proteins. Nothing hidden behind 'meat meal' or 'poultry digest'. Our single proteins are one protein; our blends name every protein in the mix.
What's not in it
Our blends, single proteins, pottles and novel proteins are meat, offal and tripe. Proper Dog Rolls also include rice, pea fibre and carrot. No ingredients you can't pronounce.
How it's handled
Minimal processing. Most of the range is frozen free-flow: take out what you need and defrost before feeding. Beef and veal also come as fresh pottles.
Why it matters
Pet food labels tell you less than you think. Come in and ask us. We'll walk you through every ingredient in every product we sell, because we know them all.

Our Values

Pure over processed.

We keep it simple: low processing, honest ingredients, and selling straight from our own factory so quality pet food is actually affordable. If we wouldn't feed it to our own animals, it doesn't go in the food.

Purity

Low processing, real ingredients, nothing hidden. Every protein named.

Direct

Straight from our factory to you, so quality food stays affordable, with honest pricing.

Trust

We know what's in everything we make because we made it. Ask us anything; we'll walk you through it.

Who We Are

The supplier behind your local pet store. Now you buy direct.

Waikato Petfoods has supplied raw pet food to stores across New Zealand for years. The premium raw food sitting on most Waikato pet store shelves? We made it. Charlie's Pet Food cuts that chain, same factory, same standards, direct to your pet's bowl.

The mincer inside the Waikato Petfoods factory in Hamilton
  1. 01

    Our stock

    Beef from NZ farms, plus veal, horse, goat, chicken, venison, possum and rabbit/hare. Named proteins, every time.

  2. 02

    Our factory

    Waikato Petfoods Limited. Our facility, our process, our quality control. Not a co-packer. Not a third party. Us.

  3. 03

    Charlie's Hub

    Sold exclusively through Charlie's Pet Hub, Hamilton. No wholesale markup chain. No reseller margin. Direct.

  4. 04

    Your pet

    Food you can trace from a Waikato factory to your pet's bowl, ten minutes down the road.

A black Labrador running across a lawn with a toy in its mouth

Where To Find Us

Exclusively at Charlie's Pet Hub, Hamilton.

Charlie's Pet Food is available in-store at Charlie's Pet Hub. Come in, talk to our team, find the right food for your pet's specific needs. We don't do one-size-fits-all; we do right for your animal.

Now open

740 Te Rapa Road
Te Rapa, Hamilton 3200
027 308 8397
Mon-Fri
9am-6pm
Sat
9am-4pm
Sun
10am-4pm

Launch offer: Sign up on the Pet Hub site for 30% off your first purchase of Charlie's own pet food, up to 20 kg, valid for 30 days from opening.